Madeline Rousseau is committed to providing quality services to you and this policy outlines her ongoing obligations to you in respect of how she manages your Personal Information.

What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers.

This Personal Information is obtained in many ways including correspondence, by telephone, by email, via her website, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. She does not guarantee website links or policy of authorized third parties.

She collects your Personal Information for the primary purpose of providing her services to you, providing information to her clients and marketing. She may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from her mailing/marketing lists at any time by contacting her in writing.

When she collects Personal Information she will, where appropriate and where possible, explain to you why she is collecting the information and how she plans to use it.

Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by her only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorized by law.

Third Parties
Where reasonable and practicable to do so, she will collect your Personal Information only from you. However, in some circumstances she may be provided with information by third parties. In such a case she will take reasonable steps to ensure that you are made aware of the information provided to her by the third party.

Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorized by law.

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, she will take reasonable steps to destroy or permanently de-identify your Personal Information.

Maintaining the Quality of your Personal Information
It is an important to her that your Personal Information is up-to-date. Therefore, she will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date, either via email correspondence or telephone. If you find that the information she has is not up-to-date or is inaccurate, please advise as soon as practicable so she can update her records and ensure she can continue to provide quality services to you.

Policy Updates
This Policy may change from time to time and is available on Madeline’s website.

Privacy Policy Complaints and Enquiries
If you have any queries or complaints about this Privacy Policy please contact Madeline at:

Madeline Rousseau
(352) 274-2407